Now Hiring - Insurance P&C Agency Manager in Worcester, MA

Sterling Bridge, a Carroll Enterprises company is looking for an Agency and Sales Manager to join our team in our Worcester MA office. The Manager is responsible for setting the goals of the department, understanding the importance of building and maintaining relationships, overseeing the budget, builidng reporting schedules, motivating the team, and projecting an environment of continuous learning.

The ideal candidate will provide coaching and leadership to those on the sales team. This role will motivate and guide the team towards reaching all sales goals. This person will display tremendous leadership experience, and strong customer service skills.

Responsibilities:

• 
  Strategize and project – Plan, project, and strategize team headcount and budget. Evaluate and manage informational reports to identify new clients, estimate future sales, and understand the profits and objectives. Capture the needs of the customer to qualify sales leads and efforts.
• Lead and manage – Recruit, hire, and educate the sales department on an ongoing basis. Establish sales metrics and quotas while evaluating performance of sales and service team
• Partner with senior leadership to evaluate strategies of the department and future sales goals.
• Maintain customer focus – Work with the team to evaluate new customer goals and assist with identifying solutions that will meet their need. Handle any complaints from the customer, employee disagreements and any other problems that may affect the sales operations.

Requirements:

• 
  Bachelor's degree in Business, Business Administration preferred
• Five years of direct sales experience required
• Management or leadership skills
• Technical understanding of the Epic system preferred
• Proficient with Microsoft Office Suite

About Sterling Bridge:

Sterling Bridge benefits include subsidized health and dental care, paid time off, 401(k)

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